Gilian Margiotta

Understanding that an online student may have other commitments that occupy their space is a starting point to understand their behavior. As instructors, before pointing out, we must always be in a position to guide both to maintain the student's interest and incorporate it into the course activities as well as for conflict management. Everything based on a communication of respect and empathy can achieve great results.

In an online learning environment, it is important to use both asynchronous and synchronous discussion media to promote learning and understanding of topics, it is important to maintain a friendly, respectful and participatory posture to always promote student participation, feedback in these activities is the finishing touch.

It is interesting to understand the similarity in the way we can project ourselves in a face-to-face course and an online course. One learning is to seek to empathize with the student from the presentation of the biographies to make them feel confident. A great strategy.

A structure and order is part of a successful planning, in online education, everything must be very clear, that nothing is left to interpretation. Monitoring and accompaniment guarantees peace of mind in the student's learning, therefore providing feedback in a timely manner guarantees success in the learning process and the student's confidence in the environment in which it is obtained.