Madison Gravely

I think this module does an excellent job at reminding us to listen with not only our ears, but our eyes and heart. Listen to understand, not to respond! 

Reframing questions to provide clarity can be so important in effective communication; I think this module does a wonderful job at explaining and providing examples of reframing. 

This module highlights the power a question may hold. We must be mindful of how we pose a question and make sure it corresponds with our intentions. For example, using "why" questions, may leave the listener feeling deffensive. This would be counterproductive when trying to assist a student and works as a team, if they are left feeling attacked.