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Transfer of credits when asked?

What do you say as a rep?

tony,

Refer back to the language in the catalog. Make sure to be clear as most students come in with the wrong assumptions.

Patty Aronoff

Refer to your script. Don't deviate. I would also ask the student if they had any questions regarding the transfer of credits to check for understanding.

sharon,
Often, we are relaying information that the student does not want to hear. It is important that is expressed is what is stated in the catalog.

Patty Aronoff

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