Bad Debt
Our University is having a difficult time controlling bad debt expense, how do you suggest we better manage bad debt?
Rod,
One of the best ways to handle bad debt is to insure that the funds are delivered timely and at the earliest point of eligibility. Could you share with me some of the issues you are experiencing with the delays (i.e. delayed processing, files not clearing review, extract issue preventing Federal Pell/CBF from disbursing timely, loan certification issues). If I knew the areas of concern, I probably could offer suggestions.
You know you can call me anytime to discuss concerns. Most of the clients call me periodically to check in on issues. I am still very accessible to clients.
Chyrl
Rod,
Being proactive in monitoring your students accounts can assist in insuring a low bad debt percentage. Work your students accounts as soon as your charges post, and make sure all eligible funds are ready to post on thier eligibility dates. That's how I am able to manage my deb...
Kristine
