Retention is what all schools strive for, but some students due to their personal environment may not participate or are too quiet. Whether online or on Zoom, reaching out to all students is paramount for continued engagement in the course. I believe the face 2 face and the online instruction must be inclusive, inviting, and allows two-way communication to contribute to the retention and success for all students in the classes. Just another reason why online instruction needs more work and effort for the students to succeed.
