Linda,
I would agree that culture is one of the key variables in engaging and retaining employees, but unless it goes beyond engaging them in work related decisions, recognition and celebration, it can be a retention strategy that backfires. The foundation of employee retention is an organizational culture that is solidly based on integrity and compassion for the mission. From that starting point, organizational retention strategies focused on employee engagement, achievement and success can be established. Even quality employees can be lured away from an organization that doesn't demonstrate integrity and compassion for its mission, regardless of how much "recognition and celebration" there is.
I do agree that a culture of collaborative teamwork is necessary to support retention; however, "looking out for each other" may imply different meanings. Given the highly regulatory nature of our industry and level of federal scrutiny taking place, "looking out for each other" may have different interpretations and implications. Reflecting on organizational culture and examining core values annually also requires challenging the meanings of the cultural norms, such as “looking out for each otherâ€. Too often senior leaders have a perception of what something means, while other employees may practice a completely different interpretation.
Dr. Robert Roehrich