How important is to feel happy and comfortable working in your institution? How important is to know what is going on in every department? Why is important to be aware of any event the education department has going on? Career services events are very important? All these questions are all part of what you need to be aware of while working for your institution. As an experienced admission's representative, i have learned that when you are meeting a prospect students, you will ask so many questions that would allow you to know the prospect student. Therefore, by you knowing all the answers to the questions above and staying informed not only will you be able to make a connection with the student to the school and the program but also you will gain someone's respect in knowing your stuff. This is what helps you to make relationships stronger and longer in the environment where you work.