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I think that it is important to recognize and be able to identify the characteristics of the different generational styles. This will help us address individual needs of the group more effectively.  However, I also think that most of us probably have a lot of experience dealing with people from different generations over our lifetime.  It could be through your family, at school, or simply within your community.  We should remember to use what we have learned outside of the workplace to address these generational needs.

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