It is very important to understand what students may be dealing with to understand how they behave. If student trust school administrators they will feel comfortable to share what they feel. If they choose to seek help, we need to be ready to Listen! When this happens, we need to be ready to take the 8 necessary steps - Pre-work, Greeting, Connecting, Discussing and Listening, Reflecting and creating options, Contracting, Follow up and launching.
