@LBallance :it used to be when I started 10 years ago that we were not encouraged to engage with students. This was mostly out of fear of fraternization. Now I believe we have fostered a culture where relationships, the proper ones, are important to establish. It can be as simple as engaging astute not in a conversation in the hallway, or just making small talk in the elevator by asking where they are from. These small relationships can develop trust that can aid in retention.