Get Your Students Hired
I also thought this was a worthwhile course. I realized I have some flaws to correct, and I learned some good language to use for some particularly disruptive students. It sounds counterintuitive to say "If you ignore a disruptive behavior it won't go away - it'll get worsr!" because this is the opposite of how we treat our young children. But I realize now it's true. If I make just a small comment about the rude behavior I see, it WILL stop, but the longer I ignore it, the more it persists.