As a practitioner on the Continuing Education side of the house, I won't be using this information in my practice, however, as a member of my community college it is good information to have.
We have a Financial Aid Office that operates like a well running machine. In learning about the processes to run an efficient office, I have a whole new respect for our staff.
This course provided me with a good "first 48," in order to understand the fundamentals and the time-line driven tasks of Financial Aid.