I enjoyed it as well.  One thing I was admonished about was to take the time to properly prepare for this class.  I decided that this would be too time consuming and so I rushed through it.  I did pass it but I do plan on reviewing it again.  Please take the time to ingest all it has to offer.

I enjoyed the class. I did rush through the information and did well on the quizzes, but not the final exam. i agree, if you take the class...take your time. The class has a great structure and format!

I took everyone's advice and spent some quality time reviewing this course. AS a result, I scored really well on the final exam in a little over 6 minutes spent on it. I really liked the differentiation between training and instruction. The reinforcement of traching the "soft skills" was an integral part of the course. I enjoyed this course and would highly recommend it to others.