Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Scott, These are great ways to open up a conversation with prospective students. Do you also ask questions to help them discover what their goals are? Dr. Jean Norris
Tierney, Thank you for sharing! What can you do to make sure you stay above the line? Dr. Jean Norris
Tierney, Excellent! We are big fans of the reflecting technique as well. It serves as a "check-in" to verify that what you heard is what the student really intended. Thank you for posting! Dr. Jean Norris
Janet, Great! It's important throughout the GROW process to help the student reach his or her best course of action. Check back in and let us know how it works for you! Dr. Jean Norris
Tierney, Great insight! Thank you for sharing your experience in the forum! Dr. Jean Norris
Tierney, Thank you for posting. You're right - the funnel frame allows you and the student to explore situations fully. Many times the students themselves discover as much, or more, than we do by going through the process! Dr. Jean Norris
Veronica, Thank you for posting! Body language can certainly give you clues as to how the student is feeling. Dr. Jean Norris
Veronica, Absolutely! The funnel frame is an excellent technique for continued rapport! Dr. Jean Norris
Janet, Thank you for posting in the forum! You're absolutely right that the funnel frame allows for the flexibility to adapt to what the student says! Dr. Jean Norris
Janet, Exactly! Thank you for your post! Dr. Jean Norris

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