This is the challenging part of the online component which communication, conflict, participation, technical issues with computer technology come into play. Always make sure that every communication is well documented for students that will claim the instructor was not very helpful or didn't explain or communicate. You will have some students that need more assistance in learning how to use this type of unfamiliar ways of learning. It's best to do what you can to make these students succeed and be open to things that might make it more challenging.