rene kagan

Studemts are more responsive whem they know their instructor is competent, has experience and excellent credentials. This can be accomplished by provifing an instructor bio. Further, students enjoy establishing a rapport and relationship with the instructor. This seems to add acurity and stability to their studies online and in the class room.

In an online environment, the student must feel supported by the instructor and the instructor will need to show competence and knowlecge in the subject matter being taught.

A well organized topical outline is essential in guiding students to know exactly what content will be covered as well as required assignments and examinations. 

Online learning offers a variety of learning techniques such as synchronouse learning (real time learning and chat) for example and asynchronous in which discussions are posted at the students leisure, but within the alloted time. This makes this type of learning very flexible for busy students.

There are different methods of content delivery and communication including syncronous learning. This type of learning is similar to a traditional class setting in which participants meet at the same time, however in this educational modality, students and faculty meet online.

Use engagement and retention is heavily based on the students' ability to learn and retain key concepts.