Sharon Sims-Drew

Effective Communication is essential because being an online Instructor students' information can get easily get miscommunicated and their grades are at stake.  

Students with special accommodations should be made in the forward front of the course.  

Students with special accommodations should be made in the forward front of the course.  

When applying customer service it's so important to learn from past mistakes.

Students are customers so, I as an Instructor must take a step back before moving forward.

developing rubrics will help students meet their objectives.

Authenic assessment is good providing the feedback.

When implementing developmental academic advising as an Instructor you must have an understanding of your students.

I will apply more passive listening.