Get Your Students Hired
My experience as a professor has not so much been inappropriate communication between students; however, I've had a few incidents of inappropriate student to instructor communication. For the most part, the students were upset regarding the grades that the students earned (emphasis on "earned") for any given assignment. One student was referred to student services due to a record of belligerent communication with various professors. However, another student, over the course of the semester, became increasingly aggressive to the point of belligerent communication once this student noticed that I grade work rather than effort. I actually ignored the student's communication because I clearly could not communicate to the point of resolution due to the student's mindset. Once the student realized that I do not tolerate this type of behavior, the student relented and I was able to sternly yet constructively communicate to the student why the grades were such. Needless to say, this resolved the issue, and we were able to move through the remainder of the class without incident. I am sure this does not work in every instance, but we must be open to different approaches. Time, touch, and tone is vital.
I have had the problem where the student has threatened me because they did not like the grade that they received. I just let them know that they could make corrections and submit it for re-grading, and their behavior was unacceptable she changed her tune. She was appreciative that I allowed her another chance. I think a lot of times people may change their tune when told that their behavior is unacceptable, as well as talk to them in a calm professional manner.
Kimberly,
We do remember many things we did and didn't do our first year of teaching online. We learn from our experience and from others. Thanks for your input.
I have experienced inappropriate communication amongst students within the Discussion Board. It was challenging to address because it occurred during my first year of online-facilitating. Thankfully I had an awesome mentor who helped me to resolve this issue. Additionally, my mentor was familiar with both students and knew the more aggressive student very well, as she had a similar situation with this same student. I discussed the matter with both students privately via phone and shared a follow-up email. Additionally, I reminded the students during the live chat that one my class expectations was "respect" and we all must be responsible and accountable. During my conversation with the students I provided examples of how their points could have been expressed in a more professional and respectable manner. I wanted to stress the importance of opinion within the Discussion Board, but also the importance of sharing your opinion respectfully. Besides, we are all adults and should act accordingly.
Aundrea,
Ah - S2I - that can be an issues as well. Good point. The realization on the student's part is an important step. Thanks for the real life example!