Social Media Aspect of Communication
I handle the social media (facebook, twitter, tumblr, etc) for a private school. And most students type short hand and include pictures instead of the actual words. I still feel my response needs to be written in full since it is a reflection of the school. Sometimes it makes it hard with limited characters and space, so I really have to focus on the best way to respond depending on the media.
Social media continues to be a strong method of communication for our students. I understand your desire to be a positive reflection on the school and to connect with the students in the best manner possible. How can you incorporate more of the students' style while still maintaining the professionalism you're looking for?
Dr. Jean Norris
