Years ago my most common communication tool was the phone. However, I have noticed that more and more it's an unreliable method because our students frequently change phone numbers. We make efforts to collect phone numbers from our students to double-check our database, but we can't keep up.
I have replaced phone contact with emails as many of our students have smart phones that display incoming messages. We also have an emergency system that will even text students.
We use phone and in person because that is the best type of communication since students are more responsive that way
Melissa,
Both types of communication have benefits and draw backs.
Face-to-face is still the preferred communication channel if clarity of message is a primary factor. Communication in person allows you to interact with the listener in a back-and-forth discussion. It also allows you to utilize nonverbal gestures, facial expressions and personal charisma to enhance the message. A drawback is the potential that a conflict could become more heated or emotional in a face-to-face channel. Tension or stress is also more likely if you have personal conflict with the other person.
The phone is less personal than a face-to-face meeting and telecommunications allows immediate interaction between two parties. The lack of nonverbal or facial expressions remove those elements from the message. This can inhibit the ability to interpret the context or emotion of a message sender.
Cindy Bryant
We use face to face communication followed by meeting minutes. I believe it is the most effective because you have less of an opportunity to misinterpret the communication. As we grow we may have less of an opportunity for face to face communication and depend more on email.
We use phone, email, face to face, text, mail. Texting works very well with many as this seems to be the new norm for communication, especially with the younger students.
I place a phone call first, followed by an email.
Face-to-face communication is what I use most often because the non-verbal language is able to be read. This form of communication also minimizes any misinterpreted, underlying tones. I usually will follow-up this form of communication with an email recapping at a high level what was discussed, what the outcome of the conversation was, and any next steps if required.
I use the telephone as well as email the most. I found the training in this course was informational to know what I need to be doing to keep in compliance as well as to know if someone is not in compliance. It is always good to be able to police each other to keep in compliance.
We use phone or in-person communication and email. Sometimes we use Facebook if we cannot get a hold of an active student. All communication is generally noted.
I prefer e-mail because a written communication is less likely to be misunderstood, you have a record of it, and you can refer to it as needed and you are not relying on just memory and most important, you can send it and receive it at your convenience.
Presently, the communication that is used most often is email and or social media. We have found that applicants will respond to "Facebook messages" much more often than phone calls.
We most often use the telephone because it is more personal and you can deal with objections immediately.
In our school we use phone or in-person communication, followed up by an email, and finally followed by a text message. We have found that majority of the potential students respond better to the text in our area (if unable to reach them thru the initial phone call). It makes it a lot easier when they respond to have that proof that they responded to our initial contact.
Email. I am the most comfortable with it, it allows for a record of the communication, and it provides for an opportunity to review the correspondence to ensure compliance with all federal and state regulations prior to issuing.
the communication I mostly use is texting, students have become more tech savvy. I find texting is a preferred communication for them
From a compliance perspective, it is important to maintain consistency in communications, whether they be one to many, or one on one.
We use phone and in person communication. Sometimes these are recorded, but the student must know.
We use over the phone and face to face communication. I find that to be the best ways to determaine their level of interest
Email is my favorite just because I don't normally get a hold of the student by phone. I feel like when I send an email, I'm less of a bother to that student because they can check their email when they want to and it doesn't interrupt anything they might be doing.
phone and face-to-face because that is measured
