
This is a general discussion forum for the following learning topic:
Raising the Bar - Compliant Communications with Students --> Doing the Right Thing
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
I've learned valuable information about the Do Not Call list as well as the CAN-SPAM Act. I didn't realize there were separate Do Not Call lists for some states, including Florida where I reside.
I learned that California is the only state that is not SARA. Also learn that working with post-secondary schools involves many legal considerations. We must provide accurate information; it is essential to avoid sharing misleading information. I learned about DNC, and CAN-SPAM ACT guidelines.
Qué es importante las regulaciones de cada estado y conocer las leyes que en cada uno las rige.
I find the content very interesting. In regards to electronic communication with students, the difference between commercial interaction and transaction/relationship interaction are specific. When communicating with my current students through my work email, I will evaluate my taglines to make sure there is nothing that could be construed as commercial.
I’ve learned the importance of understanding legal regulations, especially in areas like postsecondary education, marketing, and communication with students, prospective students, and alumni. I’ve also gained insight into the distinctions between commercial, transactional, and other types of content, which are essential in maintaining compliance with Do Not Call (DNC) regulations and ensuring ethical communication.
I intend to apply this knowledge by ensuring that any communication I handle, whether for admissions or other purposes, follows the appropriate legal guidelines and regulations. I'll also be mindful of content classification and ensure that all interactions are clear, respectful, and in compliance with relevant policies.
It is important to be accurate and timely when handling communications with students and staff.
It is important to be honest and uphold integrity in student communications. We should not use ambiguous statements which are not factually varifiable. Federal and state guidelines are there to help us communicate better rather than impede us.
I learned the importance of institutions of higher learning to always promote ethical and honest behavior. Information should be disclosed accurately without exaggeration, and every effort should be made to ensure the student is fully aware of what he/she is signing up for.
Having trained others on the DNC, and CAN-SPAM ACT guidelines in my previous role, I was already pretty familiar with how they work, but this course was a great refresher!
I am familiar with the "DNC" registry, but I was not aware that institutions have 31 days to cease marketing efforts. I always thought that communication efforts had to cease immediately. Lastly, the "DNC" list does not apply to businesses, political or non-profit organizations.
Most of this was a reminder of how serious it is for us to follow the guidelines set for us .
I learned a lot about the Do Not Call List. I think the last time I heard about that was in the early 2000's. I will consider looking up numbers before I call them
I learned about the CAM-SPAM Act. I did not know institutions fell under this Act and that the penalty for non-compliance was $42, 530 per offence.
I agree with my peers. Working with post-secondary schools involves many legal considerations. I learned that following rules and compliance standards is crucial for our students' well-being and the school's operation. Regardless of our position or knowledge, it is essential to avoid sharing misleading information. If we are unsure, we will need to ask questions to ensure accurate information is provided.