I have found adult learners who are digital immigrants, so much so that they cannot even operate the mouse. I find these students to be easily frustrated and major consumers of class time. Typcially, I encourage their peers to assist them, volunteer my time as much as possible, or ask them to come in during office hours; however, sometime this seems to be a very significant attack on their egos. I've seen older students in tears because of their lack of computer skills/knowledge. What are some approaches you've found to be successful when dealing with digital immigrants?