Non-Traditional learners are greatly affected by what we call "life events" by our campus administrators. The vast majority of non-traditional learners have good intentions and goals about their education, but many of them will never reach their educational goals due to external issues or situations. Usually, related to family, work or lack of thereof or other more personal issues.
My question: Should the instructor show emphaty and try to help the students in reaching their goals by using all tools within the educational organization?
