I have learned that as an instructor, I serve as a bridge between students and achievement of their goals. There are many hindrances or challenges that students may face that would have an impact on their academic performance. My role is to listen to their grievances and direct them to the best resources or means of resolving these problems. Also , I need to create the conducive environment for these students to direct their energies to be successful in class and thus translate this success to the workplace.