Hi,
I firmly agree that in addition to other factors, competing responsibilities affect attrition in online programs. Students often underestimate the time that goes into such a program and feel that they are saving time because it is not face to face. Once they are engaged in the classes, they often become overwhelmed because of lack of time management amidst family and work responsibilities. I find that steady strateiges for time management and streams of encouragement work really well. I send messages via email, within the class announcements and even through text messages that remind them of their goals. Students also greatly appreciate periodic phone calls just to check in. It reduces their feelings of alienation and makes them feel as if they matter.
Paula Bordenkecher
