Turnaround time is something I am very big on. Our generation cannot wait for 1-minute microwavable rice! Students are not fond of waiting for an answer or inquiry. However, it is important as an online instructor that we are prompt. Taking too much time can be detrimental towards the student experience. Consequences of delayed responses are loss of motivation, interest in program or course, pace, student becoming upset, un-invested, etc...just to name a few.
