In this module I've learned that as an online instructor there is a lot of information that may come through, and you must establish ways to mange this information. Whether it's by setting up filters withing your email or creating a FAQ discussion board nyour LMS, both are ways to handling the possible large volume of information you may receive.
I also learned that as an online instructor you may be the go to person for students when they encounter challenges with technology. As such, it's important that you have a way to manage technology issues for not only students but for yourself. Identifying a mentor who could provide help in answering questions is one way to address this issue.
I plan to set up filters in my email to sort student email and create both a FAQ and FAQT discussion boards to address student questions/concerns, instead of students sending an email.
