For students to be able to have a grasp on computer basics really helps a lot. Knowing how to open up the Explorer, navigate around and find files, open them and re-save them again under a different name to another folder on their computer is essential. For students to get MS Office 2010, for example, from AIU and then install it enables them to use the right software (instead of OpenOffice) for their unit assignments. Those who don't have those skills or who don't quickly develop them have challenges ahead of them. Technical skills with respect to how to write, express yourself through effective communication that is also professional and on-point, and know how to apply APA to cover sheets, citations and references are valuable inside as well as outside the university environment.