From my experience with the courses I teach online, I see the following technical skills as absolutely important: • Knowledge of basic computer hardware and software with ability to perform computer operations, such as: o Typing and using the keyboard and mouse o Working with files such as naming, saving, spell-checking, copying and pasting, renaming and deleting o Using software applications such as Word, PowerPoint, Excel and Outlook o Sending and downloading attachments. Uploading their assignments to dropboxes. • Internet skills. Being able to connect, access using browsers. Ability to perform online research using various search engines and library databases. • Ability to use online communication tools such as email to create, send, receive, reply, print, send/receive attachments. Understand how discussion boards work to be able to read, post, reply and follow threads. • Have basic knowledge of computer/Internet terminology, such as browser, URL, application, etc. Edna Murugan