Depending on the school you work for, this is not always an option Dr. Kelly. I am what is called a FT adjunct, as I cannot find one FT job so I have 3 PT ones and in two of those three I am REQUIRED to give my phone number and be available to students within 24 hours of their call. While this sounds like a good idea in theory, we are not teaching the student to use the numerous resources that the schools provide. In the one school where I am not required to give out my personal info (not only our phone number, but personal email address are requirements in the other two), the school promotes helping the student to locate resources and become a more self sufficient learner, which is key to a successful online student. I have found in the past, giving out personal info can be a bad thing because the student then becomes dependent on you to always be there and never becomes self reliant.