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Effectively communicating online leads students down a path to success.  It leads to the exchange of knowledge and develops community.  I was an online asynchronous student and saw the challenges in generational communication. I was part of teams where one or more did not communicate or do their part, causing the rest of the team to stress.  My students are synchronous learners, so some of the non-verbal communication is still present, but that does not mean there are not generational or ethnic communication issues. I agree we need to lead and demonstrate proper communication. I also agree that we need to be quick to remind students of best practices for communication. 

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