I have learned and reaffirmed so many things I believe about engaging students. An online environment is different. The LMS is such a critical piece. I am grateful I have worked as an instructor at my school and as teh director of distance education, becasue I feel I have learned the LMS inside and out. In addition, simple things that we regularly do at PIC need to continue based on this information. The relationships we attempt to build with students, our weekly communication, and reports all add up to student achievement.