
Good point, Martin. Definitely agree in providing latitude with the process as long as the final result is achieved. My team knows what is expected and I uphold myself to the same standards that I expect from them. The challenge I typically experience is with the final product not being in line with those agreed upon expectations despite repeated coaching efforts. This is when I have to provide more directive versus supportive coaching. Evaluating employee capability is another important factor as you noted. Sometimes, the employee just does not have the skill set to perform the task, which requires a whole other approach.