-It's important to note that you're not trying to change the content of the question, just the way the receiver feels about it.
-Past, Present, Future Sequencing's goal is so the receiver sees the issue from varying perspectives and identifies potential solutions.
-The interrogation technique is a trap because it involves asking multiple questions in a row and, in most cases, only the last question is answered by the receiver. Thus, this techniques leaves questions unanswered.
