<p>Key take-aways:</p> <p>&#160;</p> <ul> <li>Stick to the facts&#160;</li> <li>Definitions matter</li> <li>Recipients of audit reports should be clearly identified</li> <li>Work should "stand alone," i.e. anyone reviewing the document should arrive at the same conclusion using the documentation provided.</li> <li>Clearly identify roles and responsibilities to the parties involved in the audit</li> <li>Follow through on action plans, require proof of action.</li> </ul>