<p>@hammit39 :&nbsp; We have all had some students come to us with some severe challenges they were not able to deal with.&nbsp;&nbsp; I know we are all compassionate and empathetic with our responses on the outside while we realize we cannot help everybody.&nbsp;&nbsp; Every institution has it's own guidelines on what is and is not acceptable for you to do.&nbsp;&nbsp; Whenever I have prior knowledge regarding what my student is experiencing I can help them better than if I find out during the last week of class.&nbsp;&nbsp; I do my best to work with my department chair and our academic advisors to ward off any future problems by helping them get some real solutions.&nbsp; We are not always successful but we try to do as much as we can for each one.&nbsp;&nbsp;</p>