I found a lot of useful information in this course about soft skills. Soft skills are a vital coponent that should be a part of all instructors' personalities. However, the topic within the course that I was most interested in was "Managing Emotions" under the heading about Emotional Intelligence. I tend to get very sensitive and frustrated about some things--especially interpersonal communication. So I would have liked to see more advice about this topic. Better yet--I think an online course about Emotional Intelligence by itself would be very helpful. Not just for me, but for a lot of people that I work with.
