I have found that reassurance and the use of mnemonics during my electronics lectures can ease my students' fears of the "unknown". Via the careful use of reiteration during lectures, the exam scores soar, which directly elevate the confidence level; i.e. a very strong tool in the learning process. Analogies are also quite supportive. For the problematic cases, nothing is better than the "one on one" tutoring. Relating to the right to privacy laws, how does one recognize and handle an ADD, ADHD student without blatency? Short attention spans are not always earmarks.