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I taught truck brakes and on the first day I would hand out one of the brake shoes. Tell me what's different between these and the ones on your car? when we were through with the discussion the relieve in the eyes told their own stories. I gained the students confidence then and there. After that what ever came up the students and I deal with without any "hoopla". When I explain the air system it's with dramalation and noises once the student gets past the fear it's over except for the shout.I try to make my lectures fun but informative and I usually get good results.

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