I personally don't work in Admissions, however, I did learn some things that I can take back to our Admissions team.
The stand-out for me was understanding that the time spent during the admissions process and the amount of knowledge the students has about the program prior to starting can have a direct impact on retention. I have always thought this was the case, but it was just observational. For example noticing that students who were rushed in last minute did poorly in their first couple of weeks and ended up dropping out despite efforts from our faculty and staff. It was interesting to find that there is research and data to back up my hunch. Lots of great information in this module.
