I was purchasing some Vitamin C the other day and happened to think of a series of workshops I did several years ago called The Multi-C Manager. Each managerial role began with the letter C - sort of a "vitamin or energy" boost for managers - perhaps not too much of a stretch. :-)

I thought I might share the "C" roles with institutional managers across all departments and functional areas. Though the "C"s represent specific areas of management and leadership, they very much address the many things we do in a day's time: 

• Conducting the Strategic Planning Process
• Communicating Effectively  
• Cultivating Ethical Fitness in Our Institutions 
• Customer First Service 
• Clarifying our Organization's Mission, Core Values and Operational Activities
• Coaching Our Employees
• Coordinating the Efforts of Our Work Teams
• Curbing Organizational Attrition and Focusing on Employee Motivation and Retention
• Critical Thinking and Problem-Solving
• Conflict Resolution
• Change Dynamics
• Capturing Time - Managing Our Time, and Competing Roles and Responsibilities

Though not an exhaustive list, the "C"s demonstrate the crucial responsibilities leaders have within their organizations.