Jay Hollowell

About me

Please allow me this opportunity to welcome everyone to The Lounge! As someone who has had the honor of being in career education and corporate training for thirty years (gee, it makes me feel much older!), I can honestly say that I am the happiest professionally when having the opportunity to interact with fellow career educators - whether it be a training event, webinar, or medium such as this where we can collaboratively share our thoughts.

Activity

Jay Hollowell

Discussion

Faculty Coach Successes and Challenges

As you work with your instructors as a Faculty Coach in the CEE Faculty Development Program, or from a general faculty development standpoint, what have been some successes that you have enjoyed, or challenges faced, as your instructors continue their developmental activities?

Jay Hollowell

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Necessary Disclosures

Kathy, Thanks, your comments help to complete the picture of what students need to know to make informed choices about their education. Jay Hollowell

Jay Hollowell

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CAN-SPAM

Thanks Christine, The subject line sets the stage and can even help manage expectations about the message. Jay Hollowell

Jay Hollowell

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Separation of Duties

Jessica , True, thanks, though duties may be departmentalized and separate, everyone is still operating from the same page. Jay Hollowell

Jay Hollowell

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Focus on Employment

Eric, Thanks, you raise an excellent point about the element of risk in all phases and areas of for-profit education - and in some cases, education in general. I wonder if it is time for institutions in our sector, as a true learning community, be more willing to share comparative data to the good of the sector as a whole? Jay Hollowell

Jay Hollowell

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Communication is Key

Aaron, And still so widely utilized in the workplace! :-) Jay Hollowell

Jay Hollowell

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Catalogs are Critical

Christine, Thanks, in that sense, the catalog is the resource that serves as a foundation to the school-student relationship, and one that a student can always rely on... Jay Hollowell

Jay Hollowell

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Regulatory Environment

Christine, Thank you so much, this is so helpful as a list of important recommendations to ensure students fully understand their choices and financial obligations in concert their education and training. I hope that all course participants have the opportunity to review your suggestions! Jay Hollowell

Jay Hollowell

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Mission Statements

Aaron, Thanks, particularly your reference to it being a standard. In fact, the mission statement is very much a baseline of operations and, more importantly, purpose. Jay Hollowell

Jay Hollowell

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Complaints and Concerns

Hi Brenda, thanks for your on-the-mark comments, I have had the opportunity to read many posts about the importance of a timely response to student's concerns and complaints. I was wondering if there might be any comments or suggestions among course participants regarding the best approach with a student when you cannot honor a request or directly resolve an issue? Jay Hollowell

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