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Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

Creative Follow-Up for Better Results | Origin: AD114

This is a general discussion forum for the following learning topic:

Adapting Your Communication for Successful Connections --> Creative Follow-Up for Better Results

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

The Power of Questions | Origin: AD115

This is a general discussion forum for the following learning topic:

Effective Questioning and Listening --> The Power of Questions

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

Questioning Tools and Techniques | Origin: AD115

This is a general discussion forum for the following learning topic:

Effective Questioning and Listening --> Questioning Tools and Techniques

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

The Fundamentals of Listening | Origin: AD115

This is a general discussion forum for the following learning topic:

Effective Questioning and Listening --> The Fundamentals of Listening

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

Listening Tools and Techniques | Origin: AD115

This is a general discussion forum for the following learning topic:

Effective Questioning and Listening --> Listening Tools and Techniques

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

Relationship Building in the Admissions Process | Origin: AD200

This is a general discussion forum for the following learning topic:

Relationship Building in the Admissions Process

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

Phone calls

No one could have predicted we would be faced with the pandemic.  Does our phone call out reach change?

Value

How do you develop the value statement?

Enrollments

Lets increase these enrollments and build more rapport

percentages

I don't understand the question.

CEE

Great sessions and reminders that it does not matter how long we have been in education sales. We must always sharpen our sckills to stay fresh. 

The Venture Capitalist video related to Building a Value Proposition

Does anyone else feel this 53 minute video could have been edited down to 5 or 10 minutes for our purpose of understanding the need to build a short and effective "Value porposition"?

Final question on quiz

How can one use body language over the phone? 

Active Listening & Non-Verbal Cues

I have found most of the techniques presented to be very helpful. However the tricky one is Non-Verbal cues. I work with online students and are rarely face to face. I have been putting more focus on Voice Quality than Body Language or Facial Expressions. Do you use any other best practices for phone conversation?

Does anyone else feel more empowered after understanding how much influence we have over those that we meet with now?

I feel a sense of responsibility more now than prior to this brief training. I have always know these things but it is necessary to get a fresh insight or take on what it is that I actually do. 

Listening Skills

Active listening use verbal and Non-verbal techniques to show and keep their attention on the speaker. 

Retake

What is the first thing that comes to mind when a student mentions cost first?

I have noticed most of the time in admissions, especially, with adult learners or transfer learners, that price is the first thing that is looked at when looking into finishing or starting their degree. One approach that I have taken being an adult learner myself, is to ask open-ended questions to find out the "Why" - why are they looking, why now, etc. That gives you a chance to understand what motivates them and then have an open dialect to why our university may align with both their needs and wants - I can explain how it can get them to their goals. Thoughts? 

- DeeAnna

ATTITUDE

Having a positive attitude is so important in the educational field! having a positive attitude can make things go so much smoother in your day, it relaxes the people and the atmosphere around you allowing people to open up to you to recieve and give vital information.

Listening

Have you ever lost yourself by drifting off during a person's question? How do you recover from that?