Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.
This is a general discussion forum for the following learning topic:
Adapting Your Communication for Successful Connections --> Creative Follow-Up for Better Results
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
This is a general discussion forum for the following learning topic:
Relationship Building in the Admissions Process
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
No one could have predicted we would be faced with the pandemic. Does our phone call out reach change?
Great sessions and reminders that it does not matter how long we have been in education sales. We must always sharpen our sckills to stay fresh.
Does anyone else feel this 53 minute video could have been edited down to 5 or 10 minutes for our purpose of understanding the need to build a short and effective "Value porposition"?
I have found most of the techniques presented to be very helpful. However the tricky one is Non-Verbal cues. I work with online students and are rarely face to face. I have been putting more focus on Voice Quality than Body Language or Facial Expressions. Do you use any other best practices for phone conversation?
I feel a sense of responsibility more now than prior to this brief training. I have always know these things but it is necessary to get a fresh insight or take on what it is that I actually do.
Active listening use verbal and Non-verbal techniques to show and keep their attention on the speaker.
I have noticed most of the time in admissions, especially, with adult learners or transfer learners, that price is the first thing that is looked at when looking into finishing or starting their degree. One approach that I have taken being an adult learner myself, is to ask open-ended questions to find out the "Why" - why are they looking, why now, etc. That gives you a chance to understand what motivates them and then have an open dialect to why our university may align with both their needs and wants - I can explain how it can get them to their goals. Thoughts?
- DeeAnna
Having a positive attitude is so important in the educational field! having a positive attitude can make things go so much smoother in your day, it relaxes the people and the atmosphere around you allowing people to open up to you to recieve and give vital information.
Have you ever lost yourself by drifting off during a person's question? How do you recover from that?