Andrea Havlin

People only retain 40% of what they read and 25% of what they hear.  

Getting to know the students and letting them get to know you and the other students helps create a more welcoming and relaxed learning environment.

This module taught me the importance of preparation and how the lack of it can adversely affect the outcome of the course outline and objectives.

I learned the value of professionalism and how important it is in an instructor's role as a model, manager, and motivator.