Relating my own personal thoughts and emotions to the "customer" aspect of the school enviornment helps me focus on providing the best overall experience for the student. My daughter recently attended school and was worried about what to expect. Additionally, a friend who is very dear to me chose to attend school and sought my advice. I told both of them that school would be a great decision, that they should apply themselves, and that instructors and staff would stand behind them. My daughter enjoyed her experience very much. My friend on the other hand had ONE horribly uncomfortable situation… >>>