Benjamin Potter

This module helped me understand that though my institution is regulated in many ways, it is unique. My institution likely has policies that make it different than other institutions, and it is my responsibility to be familiar with these policies in order to help students by providing them accurate, relevant, and necessary information.

I learned that the information I provide to students must be factual and as detailed as possible. It is not enough to give students "approximate" information, but I should provide them exact information.

I have learned about keeping students informed with all relevant facts. It is important that students have correct information as they will base their study plans on the information they have. In my role, I should communicate with students by asking relevant questions and providing correct answers to their questions. Instead of telling students what I think they want to hear, I need to tell students accurate information that applies to their unique situation.

This module helped me by providing a table of useful resources to include in my Resource Notebook. I understand that finding up-to-date information may be time consuming, so it is best to keep a checklist and update my Resource Notebook on a regular basis.

In this module, I learned that I am responsible for knowing and providing up-to-date information about our institution's policies, procedures, advertisements, and educational programs.

In this module, I learned that there are several policies that I must be aware of, should be included in the Enrollment Agreement, and also the Catalog. I learned that I am to be knowledgeable of up to date policies and provide students with accurate information about the policies.

Hello,

This program has given me the idea to keep a resource notebook with up to date information that I can rely on to help answer prospective and existing students' questions.