Bryan Rufener

Feedback from multiple stakeholders is critical for course improvement as it provides a balanced view of course strengths and areas of opportunity.

Individualized and timely feedback are important. 

A clear and consistent syllabus is critical. It should also have student-centered language and not be too punitive. 

Students need a consistent template to know where and how to access course materials. 

Instructors need to be out in front and intervene in a timely manner. Must also know the institution's policies on student conduct 

Students thrive when there is an active discussion board with a balance between instructor involvement and student-led discourse.

Students thrive when instructors project subject matter expertise, empathy, and a personal side. 

Course structure is critical. Expectations must be clear. Students need teaching and technical support.