About me
I have been married for 31 years and am the proud grandmother of 4 little darlings. Education has been a passion for most of my life. Prior to working with college students I was a licensed elementary teacher. I received my degree later than most. I was 47 years old when I graduated with my Bachelors degree.
Interests
Activity
What are some practical ways you "transfer" your positive attitude to your current and prospective students? I work in an online environment and I am always looking for ways to express a positive attitude.
I would love to hear some of your thoughts on this.
I have found most of the techniques presented to be very helpful. However the tricky one is Non-Verbal cues. I work with online students and are rarely face to face. I have been putting more focus on Voice Quality than Body Language or Facial Expressions. Do you use any other best practices for phone conversation?
Comment on Juan Rojas's post: I think this is easier said than done sometimes. Do you find yourself getting into a checklist mind set when trying to enroll a student?
The goal of my job is to create a positive relationship with prospective/active students. Earning their trust is of the utmost importance. However, this can be difficult when my only interaction is on a phone call. This puts more emphasis on the way I try to engage with the student. I have learned the importance of being purposeful in my questioning in order to facilitate a safe space to get to know one another.
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