Career Ed Lounge is embedded in over eighty professional development portals serving the career and technical education community. Performance Groups in the Lounge are integrated with related learning opportunities offered on these portals. With a few exceptions, Performance Groups are also publicly available to any member of the Lounge to maximize peer-to-peer learning and performance outcomes.
We all need this info, and I agred the soft skills are very important. But it isn't alway easy to do. I knew the right responses, but felt myself getting very frustrated several days ago. I had to make up a reason to step away for several minutes to get back in control, so I could take control of the situation. Knowing the right responses, doesn't mean you always make the right responses.