I feel that an important part of retention is not just "selling" the program to the student, but informing the student what life in the area is like in regards to housing, jobs, transportation availablilty and cost of living while attending school.
All too often, students arrive on campus ready to start school but are then hit with the reality of having to survive along with having to study and stay focused on school. Ultimately, students are our customers and if we can't maintain customer satisfaction, the burden of trying to exist while going to school outweighs the benefit of… >>>